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Info
titleHow to report a problem:

Who to contact: calldesk@ecmwfservicedesk@ecmwf.int

What information you will need to pass:

  • Your login
  • Your job id 
  • The problem you are experiencing

Where to find this information:

  • All this information can be found on your job list (see next paragraph) or
  • In the service response (in case of a Web-API  script, look the log messages returned by the server)
  • A lot of useful information can be also found on the MARS activity page

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